Terms of service

Terms of Service — Valor Digital Consulting

Last updated: November 9, 2026

By visiting shop.valorpublicsafetyco.org and purchasing from Valor Digital Consulting ("we," "our," or "us"), you agree to these Terms of Service.

Products

•  We sell digital products (checklists, templates, planners, guides, and prompt packs) delivered by download, and physical products shipped to you.

•  Product descriptions are made as accurate as we can make them. If a digital product is not as described, contact us and we will make it right, consistent with our Refund Policy.

Digital products and license

•  Your purchase of a digital product gives you a personal, non-transferable license to use it for your own podcast, channel, or business.

•  You may edit templates and planners for your own use. You may not resell, redistribute, share, or give away the product files themselves, or claim them as your own work for resale.

Pricing and payment

•  Prices are in U.S. dollars and may change at any time. The price shown at checkout is the price you pay.

•  We accept the payment methods shown at checkout. By providing payment information you represent that you are authorized to use it.

Shipping (physical products)

•  Shipping options, costs, and estimated delivery times are shown at checkout. Some physical products are fulfilled by our suppliers and may ship separately.

•  Title and risk of loss pass to you when the carrier accepts the shipment.

Refunds and returns

•  Our Refund Policy is part of these Terms. In summary: digital products are refunded or replaced within 14 days for failed, corrupt, wrong-file, or duplicate downloads, with no refunds for a change of mind; physical products may be returned within 30 days unused and in original packaging, defective or wrong items are refunded in full with return shipping covered, and other returns carry a 15% restocking fee with return shipping at the buyer's expense. Refunds go to the original payment method within 5 to 10 business days of approval.

Acceptable use

•  You agree not to use this store or its products for any unlawful purpose, and not to attempt to interfere with the store's security or operation.

Limitation of liability

•  Our products are provided "as is." They are planning and educational tools; they do not guarantee audience growth, sponsorship, revenue, or any particular result. To the fullest extent allowed by law, our liability arising from a purchase is limited to the amount you paid for the product at issue.

Governing law

•  These Terms are governed by the laws of the State of Colorado. Any dispute will be handled in the state or federal courts located in Colorado.

Changes

•  We may update these Terms from time to time. The version posted here at the time of your purchase applies to that purchase.

Contact

•  Questions about these Terms: ssedgwick@valorpublicsafetyco.com

•  Valor Digital Consulting, 210 Ken Pratt Blvd, STE 140, Longmont, CO 80501